Network Design and Implementation

Your network is the foundation of your IT resources. Files sharing, email, printers, remote access, telecom, surveillance all require a solid network free from problems and interruptions.

Our techs not only have extensive experience, they are certified to ensure that your foundation is setup up properly. Wired or wireless, Power Over Ethernet or without, we can handle a network design of any size and requirement.

 

IP Telephony and Video Conferencing

Your small business doesn’t require a complex phone system, but you do need useful features that save money and make your job easier. Maybe an affordable long distance option or a feature that emails voicemail messages to you. Perhaps you’d like the ability to web conference in lieu of traveling. And most importantly, the phone system needs to work and be trouble-free. We offer everything from basic phone systems to advanced upgradable sets that offer a range of preferred features and work with every budget.

Our popular IP telephony and video conferencing solutions include:

Onsite IP Telephony
IP Phones
Video Conferencing
Broadband implementation and management

 

Network Management

Your network is a valuable business tool that you depend on for everything from file sharing to email. That’s why its reliability is imperative. A damaging virus, software glitch or system malfunction can stop you in your tracks. We’ll pinpoint the problem and fix it so you can get back to business.

Our popular Network Management services include:

Network, Server and workstation setup and maintenance
Virus/Malware/Spam protection
Onsite and offsite backups
Virtualization
FTP or Web Servers
Employee Monitoring
Mobile device administration
Monitoring 24/7/365

 

Voice Services

Today's businesses and organizations have access to a seemingly endless array of local and long-distance calling plans and options. With all the choices available, how can you be sure your current plan gives you the most value for your money? Is it worth the time and effort to switch providers and/or plans? Do you really need all those calling features?

The answer: integration

From Tierix's experience helping other companies sort through their calling plan options, we have found that the best solutions is integration. With integration, voice and broadband are bundled into one comprehensive, cost-efficient service.

Companies that integrate their voice and broadband services benefit from:

Improved speed and reliability
Substantial costs savings (up to 50 percent!)
One bill from one supplier
More streamlined, easy-to-manage data and voice services

 

Software Solutions

Are you outgrowing your current financial package?  Do you want the ability to access notes from your last customer conversation? We’ll help you find the right software for the job. From financial packages to Customer Relationship Management (CRM), we’ll customize a solution to make your business more efficient and productive.

Our popular Software Solutions include:

Accounting packages
Customer Relationship Management (CRM)
Microsoft SharePoint server integration
Document management

 

Cabling

In addition to traditional telephone and data wiring services, we offer customized wiring solutions specific to your business. Whether you need to add a workstation to your network or connect two buildings using a fiber backbone or point-to-point wireless, we have a specialized team that installs and repairs wiring. Let us know what we can do for you.

 

Procurement

Keeping up to date with what hardware to purchase, which software to license, and ensuring that they will be compatible with your infrastructure can be a daunting task. Let us lighten your load by helping you find the right solution for the job. As a partner of major IT manufacturers and vendors, we have deeper insight into hardware, software and licensing product lines. We also have access to their inside sales reps to further assist us in making the right decision.

Our popular Procurement services include:

Hardware purchasing
Software Licensing
Internet and phone service

 

Disaster Recovery and Business Continuity Planning

Statistics show that on average, over 40% of businesses that do not have a Disaster Recovery Plan go out of business after a major loss like a fire, a break-in, a storm, or sabotage.

A Good Plan Increases Your Chances of Recovery
There is no reason a temporary setback should turn into a permanent failure - if you protect your organization before disaster strikes. The first step is to create a Disaster Recovery, or Business Continuity Plan. We can help you get started right away. We will put together a comprehensive plan for your entire organization, considering key components crucial to your recovery, and establish a formal process to be followed to restore your business continuity when a disaster occurs.

Your Disaster Recovery Plan will be a comprehensive, step-by-step process for you and your staff to follow, covering such items as contacting your local authorities and insurance carriers, re-establishing phone service, sourcing equipment, restoring data, and all essentials needed to restore your organization's operational capability.